Yardım merkezi › Common issues

🛠️ Common issues

  • "You don't have enough credits": your balance is insufficient for this generation. Choose fewer steps (e.g. text only + 1 image) or open a ticket to request credits.
  • The video is taking a long time: a talking video can take 3-10 minutes; keep the page open. If it goes beyond 15 minutes, open a ticket.
  • An image looks odd or wrong: use "Regenerate images only" and describe what you want in the image note.
  • Wrong information in the text: type the correction into the "Rewrite" box to fix it; report serious errors by opening a ticket.
  • It keeps sending me back to the sign-in page: your session may have expired; sign in again.
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